Shipping policy
SHIPPING POLICY
Order processing times
Our orders are process within 1 to 2 business days. During seasonal times like black Friday and Christmas, order processing can take up to 5 business days. We appreciate your patience while we prepare your order.
Shipping times
We ship from our warehouse located in the United Kingdom. We currently ship to United Kingdom with plans to expand to new countries by 2024.
Shipping cost
Order ship to the United Kingdom with an order value of £49.99 or less before taxes have a flat rate of £5.99
Order shipped to an address in the United Kingdom with an order value of 50.00 or more before tax have a flat rate of £7. 99.
If your order will incur additional charges due to weight of items past £9.99. You will be contacted using your preferred means of contact, to inform you of the cost and await your approval.
Local Options
We currently offer free pickup at our retail location at 229 Plumstead High Street, London SE18 1HF. At checkout select the pick up option and make your purchase. After you receive your order confirmation, You will receive a second email stating that we are preparing your order. Pick up orders are generally ready for pick up within 2 to 3 hours. If you have placed your order after business hours or within 3 hours of the location closing your order will be prepared the following day
Order processing times
Our orders are process within 1 to 2 business days. During seasonal times like black Friday and Christmas, order processing can take up to 5 business days. We appreciate your patience while we prepare your order.
Shipping times
We ship from our warehouse located in the United Kingdom. We currently ship to United Kingdom with plans to expand to new countries by 2024.
Shipping cost
Order ship to the United Kingdom with an order value of £49.99 or less before taxes have a flat rate of £5.99
Order shipped to an address in the United Kingdom with an order value of 50.00 or more before tax have a flat rate of £7. 99.
If your order will incur additional charges due to weight of items past £9.99. You will be contacted using your preferred means of contact, to inform you of the cost and await your approval.
Local Options
We currently offer free pickup at our retail location at 229 Plumstead High Street, London SE18 1HF. At checkout select the pick up option and make your purchase. After you receive your order confirmation, You will receive a second email stating that we are preparing your order. Pick up orders are generally ready for pick up within 2 to 3 hours. If you have placed your order after business hours or within 3 hours of the location closing your order will be prepared the following day